Our Terms & Conditions

Welcome to Kavichchiya.lk. These terms and conditions outline the rules and regulations for the use of Kavichchiya.lk's website. By accessing this website, you accept these terms and conditions in full. Do not continue to use Kavichchiya.lk if you do not accept all of the terms and conditions stated on this page.

1. Introduction

Kavichchiya.lk is the online e-commerce website for Kavichchiya Furniture Store. Kavichchiya is a brand name registered to React 99 Private Limited. By using our website, you agree to comply with and be bound by these terms and conditions.

2. Ordering and Payment

2.1. Order Placement: Orders can be placed through our website, via WhatsApp, or by calling our hotline number. Once connected with an agent, a quotation will be provided. Orders are confirmed upon receipt of advance payment.

2.2. Payment Methods: We accept cash payments, direct bank transfers, and card payments including VISA, MasterCard, and American Express (AMEX).

2.3. Custom Designs: Custom design orders require advance payment, which is non-refundable once the order is placed.

3. Shipping and Delivery

3.1. Delivery Time: Delivery times range from 2 days to 6 weeks, depending on factors such as stock availability and distance to the customer location.

3.2. Delivery Fee: Delivery fees may apply, particularly if an order is canceled after the item has been dispatched from the workshop.

4. Cancellations and Refunds

4.1. Inventory Items: Orders for inventory items can be canceled after submission, and the advance payment will be refunded.

4.2. Custom Designs: Advance payments for custom design orders are non-refundable.

4.3. Post-Dispatch Cancellations: If an order is canceled after the item has been dispatched, a delivery fee will be charged.

5. Damaged or Incorrect Products

5.1. Warranty: All products are covered by a warranty. If you receive a damaged or incorrect product, contact us immediately for assistance.

6. Wish List

6.1. Notifications: Adding an item to your wish list enables us to notify you if the item is restocked.

7. Intellectual Property

7.1. Ownership: All content on Kavichchiya.lk, including text, graphics, logos, images, and software, is the property of React 99 Private Limited and is protected by intellectual property laws.

8. Privacy Policy

8.1. Data Use: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1. Disclaimer: Kavichchiya.lk is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, this website or the products sold on it.

10. Governing Law

10.1. Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

11. Changes to Terms and Conditions

11.1. Modifications: Kavichchiya.lk reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website.

By using Kavichchiya.lk, you agree to these terms and conditions. If you have any questions, please contact us for further information.

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